Privacy Policy

1. Who we are

RITTHIFY is a Perth-based business that provides automation and admin-efficiency services for small businesses.

2. What personal information we collect

We may collect personal information that you provide to us, including:

• your name
• your email address
• your business type or business name
• details you include in your enquiry, including information about your business processes or admin issues

We do not ask you to provide sensitive information through this website. Please do not submit health information, government ID details, financial account details, or other sensitive personal information through the contact form.

3. How we collect personal information

We collect personal information when you:

• fill in and submit the contact form on this website
• email us directly
• otherwise contact us and provide information voluntarily

We may also receive limited technical information from website hosting or security providers, such as basic server logs.

4. Why we collect personal information

We collect and use personal information to:

• respond to enquiries
• communicate with potential clients
• assess whether our services are a suitable fit
• provide quotes, proposals, or service information
• maintain website security and basic site functionality
• improve our services and website

We will not use your personal information for unrelated purposes without your consent or unless permitted or required by law.

5. How we hold and protect personal information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure.

Personal information may be stored in tools we use to operate the business, such as email, website hosting, form handling, file storage, and CRM or admin systems.

6. Disclosure of personal information

We may disclose personal information to service providers who help us operate our business or website, such as:

• website hosting providers
• email providers
• form processing providers
• scheduling or CRM providers
• contractors or advisers assisting us in delivering services

We do not sell personal information.

7. Overseas disclosure

Some of our service providers may store or process personal information outside Australia.

8. Cookies, analytics and tracking

This website may use basic technical tools needed for hosting, security, and site performance. We do not currently use advertising cookies or advanced tracking tools.

Our website hosting or security providers may still collect limited technical information such as IP address, browser type, device information, and basic server logs for security and performance purposes. If we later add analytics or tracking tools, we will update this policy.

9. Access and correction

You may request access to the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant, or misleading.

To make a request, contact us at: ritthify@gmail.com

10. Complaints

If you have a privacy complaint, please contact us first with details of your concern at ritthify@gmail.com. We will review your complaint and respond within a reasonable period.

If you are not satisfied with our response, you may be able to make a complaint to the Office of the Australian Information Commissioner (OAIC).

11. Retention of personal information

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, or as otherwise required by law. When personal information is no longer needed, we aim to delete it or de-identify it.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this website with the revised Last updated date.